Last updated 6 October 2026

Shipping and Delivery Policy

Qweek Site is an online software service. Nothing is shipped: everything you buy is delivered digitally to your account.

The short version

No physical products, so no shipping charges or delivery addresses.
Listing credits are added within minutes of a successful payment.
Your invoice is sent to you and saved in your dashboard.

1.How the service is delivered

Your account is ready as soon as you sign up with your WhatsApp number. You use Qweek Site through our website, dashboard and WhatsApp. Listings are usually ready within a minute or two of you forwarding the details, and you receive the link on WhatsApp.

2.When credits are added

Listing credits you buy are added to your account as soon as the payment partner confirms your payment, usually within a few minutes. We confirm the purchase on WhatsApp or email, and you can use the credits straight away.

If your credits haven't arrived within 24 hours of a successful payment, write to hello@qweeksite.com with your payment reference. We'll add them, or reverse the payment if it never reached us, as set out in our Refund Policy.

3.Receipts

Every payment is listed under Credits and billing in your dashboard, with the date, the pack and the amount paid.

4.Contact us

RUDISN
Gohil Niwas, KV Road, Ward No. 6, Near Bank of India, Shrirampur, Maharashtra 413709, India
Email: hello@qweeksite.com
Phone: +91 73871 90670 (Monday to Saturday, 10 am to 7 pm IST)

Grievance Officer

Under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you can raise any complaint with our Grievance Officer, Kushal Gohil, at hello@qweeksite.com. We acknowledge complaints within 24 hours and resolve them within 15 days.